GRANVALLEY

GRANVALLEY

Privacy Policy

GRANVALLEY CO., LTD. (GRANVALLEY) is engaged in its business activities to contribute to society as a trusted business and information systems consulting firm.
We recognize that the personal information we obtain through our business activities is an important asset that we will handle appropriately based on the following privacy policy:

1. Privacy Policy

  • We handle personal information only for the specified purpose. We take particular care and appropriate measures to prevent personal information from being handled beyond the scope necessary for achieving the specified purpose.
  • We do not disclose the provided personal information to a third party without the individual’s consent or a legitimate reason.
  • We observe the Personal Information Protection Act and other relevant regulations and laws.
  • We endeavor to prevent unauthorized access to and leakage, loss, and damage of personal information and continuously improve information security, while keeping personal information accurate and up-to-date.
  • We respond quickly and in good faith to inquiries and disclosure requests regarding personal information.
  • We appoint a Chief Privacy Officer to take charge of personal information handling, establish a system for appropriate control of personal information, and inform directors and employees about our regulations to strive for compliance.
  • We implement and maintain the personal information protection management system in a responsible manner, and endeavor to continuously improve it.

2. PrivacyMark

GRANVALLEY is granted the right to display the JIPDEC PrivacyMark.
PrivacyMark is a system set up by JIPDEC to assess private enterprises that take appropriate measures to protect personal information in compliance with the Japanese Industrial Standards (JIS) Q 15001:2006 “Personal Information Protection Management System – Requirements”.

3. Handling of Personal Information

Purpose of Use of Personal Information

Personal information collected by GRANVALLEY is handled for the following purposes.

Information Type Purpose of Use
Personal information on directors and employees of client and other companies (*)
  • Making business contacts and performing the activities pertaining to business negotiations
  • Management of client company’s information, payment and receipt processing
  • Announcement of events and seminars as well as provision of information on products and services (via telephone, e-mail, direct mail, etc.)
Information about the engineers that are provided by our partners
  • Making business contacts and performing the activities pertaining to business negotiations
Personal information regarding job applicants (*)
  • Provision of recruitment information and notification to applicants (including internships)
  • Management of recruitment made directly by GRANVALLEY
  • Recruitment management using the application information from job sites
Personal information of those who contact us from other sources (such as our home page, seminars and events) (*)
  • Response to inquiries and consultation
  • Notification of seminars, the reception of visitors, and other services necessary for the smooth running of seminars
  • Announcement of events and seminars as well as provision of information on products and services (via telephone, e-mail, direct mail, etc.)
  • Questionnaires and surveys about our products and services
Employee information (*)
  • Personnel and labor management
  • Making business contacts and performing the activities pertaining to business negotiations

The personal information marked with (*) is subject to disclosure, and can be requested to us for disclosure, notification of the purpose of use, correction, addition or deletion, erasure, suspension of use or provision to a third party.
The personal information entrusted to us by other companies is used within the scope of the contract with the entrustor.

Chief Privacy Officer

Our president and CEO is responsible for the protection of personal information held by us.
TEL: +81 (0) 3-3230-1133

Disclosure Requests

We respond to 1) requests for disclosure, 2) requests for notification of the purpose of use, 3) requests for correction, 4) requests for addition or deletion, 5) requests for erasure, 6) requests for suspension of use or provision to a third party of personal information held by us.

4. Inquiries on Personal Information

We deal with inquiries and complaints regarding the personal information held by us promptly and in a responsible manner. The point of contact is as follows:

GRANVALLEY CO., LTD. Personal Information Consulting Service
TEL. 03-3230-1133

5. Personal Information Protection Organization and Contact Information for Resolving Complaints

We are accredited by the following Personal Information Protection Organization.

Accreditation Organization JIPDEC
Contact for Resolving Complaints Personal Information Protection Consultation Service Office
Address: Roppongi First Building, 9-9 Roppongi 1-chome, Minato-ku Tokyo, 106-0032 Japan
TEL: +81 3-5860-7565 / +81 120-700-779

6. Important Changes and Announcement

Our privacy policy is subject to revision to improve personal information protection or to respond to changes in laws and regulations.
Important changes and announcements on personal information protection are posted on the “Information” page of our website as necessary.

Enacted on October 1, 2006
Revised on October 19, 2017

GRANVALLEY CO., LTD.
President & CEO Yasuhiro Otani